Terms of Service

1. Acceptance of Terms

By accessing and using Digital Insight Hub ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Digital Insight Hub is a multi-tenant SaaS platform that provides digital marketing analytics, reporting, and campaign management services. The Service includes:

• Multi-platform campaign analytics and reporting
• Client management and user access controls
• Automated report generation and scheduling
• Data integration with third-party marketing platforms
• White-label reporting capabilities

3. User Accounts

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and current

4. Subscription Plans and Billing

The Service offers various subscription plans with different features and limitations. By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described in your selected plan
• Provide accurate billing information
• Authorize us to charge your payment method
• Understand that fees are non-refundable except as required by law

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Use the Service for any unlawful or prohibited purpose

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data and grant us a limited license to use it solely for providing the Service to you.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Digital Insight Hub and are protected by international copyright, trademark, and other intellectual property laws.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, Digital Insight Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data after a reasonable period
• You remain liable for any outstanding fees

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form.